Choosing an agent / A guide to selling your home

Choosing an agent

Estate agents are experts in selling properties with a wealth of experience. Make sure you choose a good one.

  1. You can’t beat word of mouth, so ask family, friends and neighbours who have moved recently about their experiences and recommendations. At Moss & Co, we are proud of our customer feedback and are regularly recommended to friends and family by our happy clients.
  2. Local knowledge is vital. Choose an agent who can specialise in the local market whilst advertising on the main property portals giving global exposure. Moss & Co will advertise your propertry on Rightmove, Zoopla and Prime Location to name but a few. These sites are visited by millions of home movers every month, so don’t miss out on potential buyers!
  3. The sold boards outside properties are a good indication of which agents are doing well and which are not. Check out Moss & Co’s innovative new sale boards which allow potential buyers to view details of your property immediately.
  4. Get advice. As well as selling your property a good estate agent should be able to offer you help along the way, including advice on conveyancing and financial services. Moss & Co can provide help and advice on additional services to both the seller and the buyer at no additional cost.
  5. Check exactly what an agent is providing for their fee. Moss & Co offer all inclusive packages with no additional fees.
  6. It is important that you feel comfortable with your estate agent. Selling your home is one of the most important financial transactions you will ever make. Moss & Co are a family run estate agent with a strong customer service ethic. Your business is important to us and we will go that extra mile to ensure everything runs smoothly for you.

The Next Step

Once our valuer has carried out your free market appraisal, we will write to you to confirm our valuation figure and give you a call in a few days to answer any questions you may have or arrange a further appointment to take full details of your property in readiness for marketing.


Guide to selling your home

  • Once you have chosen an estate agent, you will need to prepare your property for sale.Just think about how you would expect a property you are viewing to be presented. In our experience, the properties that tend to sell in the shortest time and nearest to the asking price have taken the following points in to account
  • Potential buyers will often drive by your house before booking a viewing so make sure the outside of your home is welcoming with a tidy front garden and clean paintwork and windows. A few pots or baskets of plants will add to the ‘kerb appeal’. Remember, first impressions count!
  • Present each room as it is intended to be used. Bedrooms used as store rooms make it difficult for a potential buyer to imagine their furniture in the space.
  • Now may be the time to de­clutter. Have a good look around your home and pack away anything you haven’t used for a while. After all, you’ll be packing to move soon anyway!
  • Attend to those little jobs you’ve been meaning to do for ages. Fix a dripping tap and replace light bulbs where necessary.
    You’ll be surprised how big an impression these small updates can make. By the time you’re done, you’ll wonder why you didn’t do it sooner.


Make viewings count

So, you’ve chosen an agent and spruced up the house, it’s now time to show buyers what a fantastic home they could buy. If you are carrying out the viewings yourself, or have asked the agent to do them on your behalf, here are a few tips:

  1. Tell your agent what the best things about the property are and ask them to highlight these.
  2. Greet the buyer but leave your agent to accompany the viewing if they are present.
  3. Explain you are happy to answer questions at the end but give them space to look around freely.
  4. Keep pets out of the way.
  5. Ensure all lights are kept on (at night) and leave all internal doors open to maximise the light in the property to make it appear larger.
  6. Let the buyer walk into a room first ­ it will increase their sense of space if you don’t take up some of it.
  7. Try and leave the best room till last and finish on a high.
  8. Use the opportunity to point out the good features of the area; what your neighbours are like, the local amenities etc.
  9. If your house has any interesting features or history, let your estate agent and buyers know. Alternatively tell them what made you buy the house in the first place.
  10. If you overhear negative comments from the buyers about your home, don’t take it personally.
  11. Never ask the buyer if they are going to make an offer. Leave it to the agent to follow up.
  12. Take on board any feedback (good or bad) and try to put things right where possible.

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